Fastflowzy Logistics Ltd ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our courier and same-day delivery services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
We collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our website or use our services, we automatically collect certain information, including:
We may receive information about you from third parties, including:
Under the UK GDPR, we process your personal information based on the following legal bases:
We use the information we collect for the following purposes:
We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
We may share your information with the following categories of recipients:
All third-party processors who handle your personal data are bound by Data Processing Agreements that ensure they comply with UK GDPR and maintain appropriate security measures.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law:
When information is no longer needed, we will securely delete or anonymize it, unless we are required to retain it by law.
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.
You have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you and to understand how and why we process it.
You can request that we correct or update inaccurate or incomplete personal information.
You may request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purpose for which it was collected, or if you withdraw your consent.
You can request that we limit how we use your personal information while we verify accuracy, resolve disputes, or for other legitimate reasons.
You have the right to receive your personal data in a structured, commonly used format and to transmit it to another organization.
You can object to processing of your personal data for direct marketing, legitimate interests, or legal claims. We will stop processing your data unless we have compelling reasons to continue.
You have the right not to be subject to automated decisions that produce legal or similarly significant effects about you.
To exercise any of these rights, please contact us at delivery@fastflowzy.shop or write to our address listed in this policy. We will respond to your request within 30 days (extendable to 90 days for complex requests). We may ask for verification of your identity before processing your request.
Cookies are small text files stored on your device that allow us to recognize you and remember your preferences.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect website functionality. For detailed information about cookies, please see our Cookies Policy.
Our services operate primarily within the United Kingdom. If we transfer your personal data outside the UK or EU, we ensure appropriate safeguards are in place, including:
We will inform you of any such transfers and the safeguards we have implemented.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately at delivery@fastflowzy.shop.
Fastflowzy Logistics Ltd has appointed a Data Protection Officer to oversee our data protection compliance. You can contact our DPO at delivery@fastflowzy.shop with any data protection concerns or inquiries.
Our website may contain links to third-party websites, payment processors, and social media platforms. This Privacy Policy applies only to our services. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party services before providing your personal information.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes your acceptance of the revised Privacy Policy.
If you have any privacy concerns or complaints, please contact us first:
We aim to resolve complaints within 14 days. If we cannot resolve your complaint satisfactorily, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
If you are not satisfied with our response, you can file a complaint with the ICO:
Company Name: Fastflowzy Logistics Ltd
VAT Number: GB538201946
Registration Number: 12938475
Registered Address: Template Mezzanine, 2nd Floor, Broad Quay, Bristol BS1 4DA, United Kingdom
Email: delivery@fastflowzy.shop
Phone: +44 117 925 1010
This Privacy Policy and all matters relating to your use of our services are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts located in England and Wales.
Last Updated: January 2026